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Privacy Policy
We are committed to protecting your privacy. Please read this Policy carefully. By using our Service, you consent to the collection, processing, and use of your information as described in this Policy.
Key Provisions of This Policy
- Access to certain parts of the Website requires registration. We collect your name, mobile phone number, email address, and the name of the company you represent.
- If you provide information about other individuals (e.g., team members), you are responsible for obtaining their consent before sharing their data.
- We only process your information for the purposes listed in this Policy and will not use it for other purposes without your prior consent.
- We do not share your information with third parties except as detailed in this Policy.
- We use cookies on our Website as described in this Policy.
- Your personal information is retained as long as necessary for business purposes or as required by law.
- While we implement measures to protect your data, no system is completely immune from security risks.
- We may update this Policy occasionally. Continued use of our Service after changes constitutes consent to the updated Policy.
Information We Collect
- Registration Information
To create a business account and access our diamond catalog, we require:
- Full name
- Mobile phone number
- Email address
- Company name
- Store Customization Information
If you customize your store on our platform, such as by adding business experiences or recommendations, you are responsible for ensuring that any personal information shared about others is provided with their consent.
- Newsletter Subscription Information
If you subscribe to our newsletter, we will collect your email address.
- Inquiry Information
When you contact us by phone, email, or through our Website, we collect any information you provide.
- Analytics
We record information related to your interaction with the Website, including:
- Date and time of access
- Buttons clicked
- Pages visited
This data is aggregated and does not identify you personally.
How We Use Your Information
We process your information for the following purposes:
- To provide access to our online catalog and customize your store
- To manage inquiries and communicate with you regarding our Service
- To send newsletters and relevant marketing materials (with the option to opt out at any time)
- To analyze and monitor Website performance
- To improve our services and develop new features
- To enforce our Terms of Use and prevent misuse
- To comply with legal requirements
Whom We Share Your Information With
We only share your personal information with third parties under the following circumstances:
- Service Providers: Third parties assisting with internal operations (e.g., hosting, analytics). These providers are authorized to use your information solely to support our operations.
- Legal Compliance: To comply with applicable laws, regulations, or legal processes.
- Business Transfers: In case of a merger, acquisition, or restructuring, your information may be transferred as part of that process.
- Misuse Prevention: If you violate our Terms of Use or engage in unlawful activities, we may share information with authorities or legal counsel.
Some third parties may be located outside your jurisdiction. By using our Service, you consent to such international transfers.
Cookies
We use cookies to improve your browsing experience, understand Website usage, and enhance our Service. You can control cookie preferences through your browser settings.
Retention & Security
We retain your personal information for as long as necessary to provide our Service or as required by law. We may anonymize or delete information at our discretion.
We take appropriate measures to protect your information; however, no system can guarantee absolute security.
Third-Party Links
Our Website may contain links to external sites that are not operated by EMD Diamonds. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing any information.
Changes To This Policy
We may update this Policy periodically. If we make significant changes, we will notify you via email or through the Website. Continued use of the Service after the changes become effective constitutes acceptance of the updated Policy.
Contact Us
For any questions or concerns about this Policy, please contact us at:
Email: customer.support@emd-mail.com.
Last Update: 2/23/2025
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