What Do You Carry?
At EMD Diamonds, we maintain an in-house inventory of over 8,000 natural and lab-grown diamonds, specializing in sizes from 0.70 ct to 10.00 ct, with larger stones available upon request. Our selection includes Round Brilliant, Princess, Radiant, Marquise, Pear, Cushion, Emerald, Asscher, Heart, and Oval shapes.
How Long Can I Keep a Diamond on Memo?
Our standard memo term is 15 days. If you need additional time, just let us know, and we’ll work with you. Maintaining this 15-day memo period allows us to keep a strong selection of in-demand diamonds readily available for our clients.
How Much Is Shipping?
We offer free overnight shipping via FedEx. If a diamond is not sold, the return shipping cost is the client's responsibility.
How Do I Get Access to the EMD Diamonds Website?
To access our website, you must be a credit-approved, JBT-rated customer. Simply contact us, and an expert account manager will provide your client ID and website login credentials.
How Can I Get an Accurate Description of a Diamond Over the Phone?
Our experienced account managers are highly trained in both diamonds and sales. They can provide detailed insights, including inclusions, eye-cleanliness, and face-up appearance. With extensive experience serving jewelers across the country, we understand your business and are here to help you maximize your sales.
My Account Manager Is Out of the Office. Should I Call Back?
Your account manager will always receive credit for your order, even if they are unavailable. At EMD Diamonds, we operate as a team, ensuring seamless service for all our customers.
Do You Sell Directly to the Public?
No, we are strictly B2B. We sell exclusively to brick-and-mortar jewelry stores, not directly to consumers. Our clients have exclusive access to our inventory, which they can showcase in-store with their preferred pricing. The general public cannot browse or purchase from our website.
